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PET CF not recognized in S5 material station


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Posted · PET CF not recognized in S5 material station

Material Station is not recognizing PET CF, it comes up "Unknown".  I've tried to load it into different bins, moved it closer to the left to recognize the tag.  I've used the "Sync with Printers" option in Cura to sync the PET CF material using both the USB and Digital Factory.  I can't manually override the PET CF on the printer because Cura says "This cannot be overridden" and won't let the print job run.  Any other suggestions?

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    Posted · PET CF not recognized in S5 material station

    What version of the firmware is on your printer? If it's an older version, it may not know about the PETCF. It's a fairly recent material.

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    Posted · PET CF not recognized in S5 material station
    2 hours ago, fbrc8-erin said:

    What version of the firmware is on your printer? If it's an older version, it may not know about the PETCF. It's a fairly recent material.

    8.3.1 (Latest), Cura is 5.7.0.

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    Posted · PET CF not recognized in S5 material station

    I synced the materials in Cura using Digital Factory so it should be installed but I don't know if there is any way to verify that through the printer settings.

    PETCFSyncMessage.jpg

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    Posted · PET CF not recognized in S5 material station

    This is the material.

    PETCFMaterial.jpg

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    Posted · PET CF not recognized in S5 material station

    This is the error on the printer.

    PETCFUnknown.jpg

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    Posted · PET CF not recognized in S5 material station

    If the NFC tag isn't reading, click on the yellow Uknown icon and you can select the material from the menu. 

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    Posted · PET CF not recognized in S5 material station
    8 hours ago, fbrc8-erin said:

    If the NFC tag isn't reading, click on the yellow Uknown icon and you can select the material from the menu. 

    As you stated, you can select the material from the menu, which I did, allowing you to change it, and I did.  Problem is, if you do this, it's considered an "override". Cura has a "safety check" that then prevents you from printing your override.

    PETCFOveride.jpg

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    Posted · PET CF not recognized in S5 material station

    Unfortunately, UltiMaker does not provide direct support via the Community.


    Please contact UltiMaker Support directly for help with this issue.

    here: https://support.ultimaker.com/s/contactsupport

     

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