Are you using normal filament or something extra soft? It really shouldn't be chewing up your filament. Maybe you are printing slightly too fast and/or cold? What is your:
1) layer height
2) print speed
3) print temperature?
If you go too cold and too fast it will underextrude and either the feeder will slip or it will chew up the filament.
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gr5 2,070
The feeder spring should probably be set to the lightest tension which means you need the white square all the way up as shown in this picture:
Here is what the inside looks like:
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