Hello there,
so yes it cannot be the material because we are printing since long with this filament. Our printer is Ultimaker 3. I uploaded the .3mf file now so you can check. Will now take care about those belts.
Hello there,
so yes it cannot be the material because we are printing since long with this filament. Our printer is Ultimaker 3. I uploaded the .3mf file now so you can check. Will now take care about those belts.
Unfortunately, UltiMaker does not provide direct support via the Community.
Please contact UltiMaker Support directly for help with this issue.
I dont understand. Slashee_the_cow just asked me exactly about this. Or was the meaning that I should upload it, but not here and instead to Ultimaker Support?
But then what do I tell them? "Please check my file if anything is weird?"
Also about fixing any belts:
are those what you mean? I checked the screws and all were very tight, nothing got loose:
There is quite a bit of additional troubleshooting for your issue in question.
She had provided general recommendations knowing nothing about the brand of your printer and just trying to help.
She is also a community volunteer here on the community.
You have a UltiMaker printer, I would recommend reaching out to UltiMaker for help to get the best help with your issue.
UltiMaker (the company) does not provide direct support via the Community Forum, so you may or my not get answers from people that know how your printer works.
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Slashee_the_Cow 410
If you want to triple check to make sure it's not the slicer, if you could give us a Cura project file (.3mf, get it set up then go to File > Save Project) and the gcode file you printed we can make sure there's nothing funny going on there.
Material could make a little bit of a difference, but not that much. If in doubt, test with PLA. Unless that's what you're already doing. It's also possible you're not printing at the right temperature and the filament isn't adhering to itself.
Without knowing what printer you have I can't really offer specific advice 😐 but I will say this: tune your printer. If there are belts you can tighten, make sure they're at the appropriate tension ("like a guitar string" is the best way I've heard it put) - they should be pretty tight but with enough give that you can pull it a little bit and it snaps right back. If your printer has a Z axis gantry make sure the wheels at each side are appropriately - and equally - tight (should be able to wiggle it back and forth just a tiny bit with a finger).
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