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Bed leveling trouble - UM2


Nicolinux

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Posted · Bed leveling trouble - UM2

Well it seems to me that you, Illuminarti and a few others have special UM2 units. No matter what problems others have, you don't. You can print the cylinder test up to 10mm^3/s out of the box, have a firm z-stage, smooth prints with tight layers and whatnot. I am glad you do, don't get me wrong. But I wonder, am I (and potentially others) too stupid to operate an UM2 or is Ultimaker riddled with such glaring manufacturing tolerances?

I had only one short period where I could print almost everything without problems (while not crossing some boundaries like printing over 6mm^3/s and quite hot), but before and after that, I had always problems. I do print lots of different models, but not very extravagant ones and still, there are always problems. I know I expect a lot from the UM2 but that's why I bought it in the first place - else I would have saved money and ordered a Printrbot Jr...

Sorry for the rant, I am just a bit disappointed.

Please don't mind me, and please don't stop helping others with their problems.

 

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    Posted · Bed leveling trouble - UM2

    I'm pretty happy with mine, the cylinder test worked good for me out of the box too. Maybe i'm one of the lucky guys who knows?

    Maybe it's because they know much more about the machine so the can solve their problems alone. I would be very surprised to see one of the people you mention open a thread about an underextrusion problem or anything else as they have all the answers :)

    Back to the topic

    Yesterday i had the same strange behaviour.

    Did a print everything went fine.

    Printer cooled down enough so i could take the piece off with no effort.

    Launched another print. Brim didn't appear or very slightly (i took a pic but nothing is seen although it's black). Feeder is skipping.

    Abort the print

    Touch nothing

    Relaunch the same print.

    Perfect brim and first layers...

    What's happening?

     

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    Posted · Bed leveling trouble - UM2

    On the second print, try just a small amount of extra glue around the print area, see if the glue gives a little bit of "extra grab" to the filament. Works for me sometimes, I think I have experienced this same issue you are having.

    I find that the glass plate feels weird where a print has just been removed...almost a little too dry. Dunno if this makes sense lol :???:

     

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    Posted · Bed leveling trouble - UM2

    Well it does make sense i guess but in that case why does it work right after without changing anything?

    The filament is extruded correctly before starting to print by the way so it should not be a problem with extrusion

     

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    Posted · Bed leveling trouble - UM2

    This happened to me too. Maybe the filament was ground down and while retracting at the end of the failed print, it went over the problematic filament part and straightened it a bit. Then for the next print, the knurled wheel could grab the filament properly and extrude.

     

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    Posted · Bed leveling trouble - UM2

    Yes could be... should i try pushing the filament by hand in that case?

     

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    Posted · Bed leveling trouble - UM2

    Just look at the extruder and see if the filament is ground down and the knurled bolt turns without grabbing. If you push the filament by hand, it will surely work.

     

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    Posted · Bed leveling trouble - UM2

    Okay i will try that if when it happens again

     

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    Posted · Bed leveling trouble - UM2

    If the filament does get ground down, I don't recommend pushing it by hand. That will work to solve the immediate problem, but you'll then be forcing a mangled piece of filament up into the Bowden Tube, and already tightly-toleranced teflon coupler etc. There's a good chance it will get stuck and/or do damage as it goes.

     

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    Posted · Bed leveling trouble - UM2

    It sounds like some of you have a loose bed that doesn't come back to the same spot every time. Please experiment with pronterface:

    http://koti.kapsi.fi/~kliment/printrun/

     

    Install pronterface, connect to UM2 with USB cable, and then connect with pronterface. It should be able to pull back lots of great info from Marlin. Now experiment by moving print head up and down:

    G0 Z0

    That should move the bed to where the nozzle touches the glass

    G0 Z0.1

    That should move the bed to where you level with paper

    G0 Z30

    G0 Z0.1

    That should move the bed up 30mm and then back to leveling area.

    Try moving the head around - maybe push on the head with your fingers. Try to get the problem to repeat. I'm thinking something is loose somewhere. I think that is Nicolinux's theory also.

     

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    Posted · Bed leveling trouble - UM2

    Maybe it's because they know much more about the machine so the can solve their problems alone.

     

    Giving advice is so much easier than fixing it myself! When I have a problem I pretend someone else posts on the forum. I never like the advice I give myself - I think "surely there is an easier way!". :)

    Seriously though - I know so much because I read so many posts! Most of what I post is something that someone else learned.

     

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    Posted · Bed leveling trouble - UM2

    Thanks for the tip gr5 i will try that as soon as i can.

    Changed the filament (from colorfabb black to UM Natural) yesterday did two consecutive prints and the problem didn't happen.

    Thing is that with colorfabb black i already had two prints where the filament was grinded so bad by the feeder that it was almost cut. Maybe it comes more from the filament than from the bed. I will try pronterface anyway as i want to understand more about gcode

     

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    Posted · Bed leveling trouble - UM2

    Little update.

    I had to re-level the bed because after downgrading the firmware to 14.01.02, I had to reset to factory settings. Now it behaves the same as before. I level the bed with very little resistance from the paper/nozzle. But the first layer is still squashed and ugly.

    I moved the bed up and down a few times, gave it a very slight tug (hoping that whatever is loose will show itself) but nothing changes. The bed is way too close.

    I will break out printrun asap and test around.

     

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    Posted · Bed leveling trouble - UM2

    Ok, another update.

    I did play around with Printrun/Pronterface and things look grim :/

    There seems to be significant play with my z-stage. Check out this short video:

     

     

     

     

     

    I used printrun to move the bed around and after homing the z-axis and entering "G0 Z0", that's where the bed was at:

    Z0 first

    No way this would touch the nozzle...

    I then moved the head around (by hand), alternating between Z30, Z0.1 and Z0. On the left side I have this with Z0:

    Z0 left

     

    And on the right side:

    Z0 right

     

    And the thing that sucked most - when I tried Z0 at the center I got the optimal distance from bed/nozzle (none...)

    Z0 second

     

    So my z-stage shifts around for whatever reason. I checked for loose screws or other oddities but didn't find anything.

    By the way, if you use Printrun, don't forget to home the z-axis first or else it won't accept any gcode instructions regarding z-movement.

    printrun

     

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    Posted · Bed leveling trouble - UM2

    I have to check my bed if it does the same.

    For me i have the following. Now i'm able to identify when i'll have trouble with the bed level.

    When i start the print i hear an abnormal noise.

    I cancel and if i don't hear that noise the layers are ok (assuming my leveling is ok).

    Still didn't have the time to check with pronterface. I resolve the issue by cancelling and starting the print again...

     

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    Posted · Bed leveling trouble - UM2

    Two things:

    1) I don't have nearly as much movement. I did the same test with tape (which will not stick to that left rod as it is oily - maybe you should add a drop of oily to the left and right rods) sticking on the back wall and a print sitting on the "shelf". I have maybe 1/4 as much movement and the z screw moves together with the shelf such that the 2 are connected perfectly. In other words all the movement (what little there is) is from the Z screw moving up and down.

    2) wait so left side was about 1mm off glass, center 0mm off glass, right side 1mm off glass. Was this repeatable? If so either your glass is curved or your gantry rods are curved, right? Or is this *not* repeatable? I'm guessing it is not repeatable.

     

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    Posted · Bed leveling trouble - UM2

    I think you should take the Z stage apart and see what is loose - probably some screw or nut needs tightening - probably something simple. Take a picture for us when you do.

     

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    Posted · Bed leveling trouble - UM2

    Get this assembly manual for UM2 here and click "raw" to download it. Save. Then open and go to page 27 where it shows the part pretty much guaranteed is a problem for you. That part needs 4 screws - I bet there is only one left holding it together. The "trapezoidal nut":

    https://github.com/Ultimaker/Ultimaker2/blob/master/um2%20assembly%20manual%20V1.1%20_english.pdf

    trapezoidal Nut

     

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    Posted · Bed leveling trouble - UM2

    Actually you don't have to take anything apart! On page 34 I saw this - tighten those 4 screws shown with the blue arrow. Hopefully you aren't missing any:

    trapezoidal Nut tighten step

     

    And by the way - the screw that the screwdriver is connected to is the one that you need to remove to slide that rear cover up. There is a similar one on the left side I think.

     

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    Posted · Bed leveling trouble - UM2

    Good idea. Thanks for the hints. I checked the screws - none of the four are missing (and the 8 screws for the big rods are also in place).

     

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    Posted · Bed leveling trouble - UM2

    Forgot to mention - the big rods are oily. The piece of tape barely stuck

     

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    Posted · Bed leveling trouble - UM2

    So I guess I don't have to take the z-stage apart (not very psyched to do either...).

     

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    Posted · Bed leveling trouble - UM2

    Checked my plate it moves a bit like yours. Not sure if more or less but it moves. Will check the screws but the four are there so that's a good start.

     

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    Posted · Bed leveling trouble - UM2

    Danger of getting Mum to suck eggs here but in the UK all my paper is 0.15 not 0.1 so I use g1 z0.15. I have found that modifying the z-offset by <0.05 has a noticeable effect. So make sure your code and paper thickness correlate.

     

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    Posted · Bed leveling trouble - UM2

    They should really ship a nice piece of 0.1mm metalsheet with the machine :D

     

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