Hi
The true Lead-Time for an UM1 is 5-8 Weeks.
I know that well..... :mad:
Regards Walter
Hi
The true Lead-Time for an UM1 is 5-8 Weeks.
I know that well..... :mad:
Regards Walter
I assume you already filed a support ticket?
/edit:
Did you also order some filament? I experienced that they may have looooong delivery times for filament.
If that's the case, you should be able to demand a partial delivery.
I did file a ticket and I only ordered the printer and the controller.
Hi
The true Lead-Time for an UM1 is 5-8 Weeks.
I know that well..... :mad:
Regards Walter
jeez that is terrible. It better not be any more than 1 more week. I don't mind waiting, but I expect to wait the ammount of time posted.
I ordered 2 kits already, they were always shipped within one week..
Guess you ordered an assembled UM1?
Same with me. My UM1 kit shipped within one week with an extra spool of filament and blue painters tape. It arrived much faster than expected. More than satisfied.
The leadtime is quite long, I ordered my original kit at feb 13th. It is still in shipping ready.... Hope when it comes it will also have the filament.
I wasn´t sure either if it will ship with filament & blue painters tape. But it arrived with a spool of Ultimaker blue PLA & blue painters tape, so you can start printing right away. I think this is standard. Hope you two will get your UMs soon. Can absolutely understand that you are impatient after this time waiting.
I ordered only an UM1 Kit. :???:
No other parts or accessories.
@JonnyBischof: On wich date you have ordered?
regards
Walter
I ordered 2 kits already, they were always shipped within one week..
Guess you ordered an assembled UM1?
I ordered an unassembled kit. :(
I ordered on January 21st. Was shipped by the end of January iirc.
My order also included an Ulticontroller and a spare nozzle. No problems with these. But I will definetly not order any more filament from Ultimaker except if I can wait for it for a long time
Well, it's no secret that they have some issues with order processing. I'm guessing they need to increase their staff, but that would mean increase their prices which they probably don't want...
I had them on the phone today and they are waiting for important parts for the um original. They expect them in at the end of the week. Shipping will likely happen next week. Please note that next week Monday is a day off....
I have updated this post. If they shipped your printer this week, please post here I would be interested to know if they got any printers out this week.
I have not received any conformation that my order has been send. Waiting for 10 weeks now!
I have not received any conformation that my order has been send. Waiting for 10 weeks now!
Gosh do I feel bad for you 10 weeks! WUT!? no shipping info yet, still "Ready".
updated! Shipped.
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jonnybischof 60
I assume you already filed a support ticket?
/edit:
Did you also order some filament? I experienced that they may have looooong delivery times for filament.
If that's the case, you should be able to demand a partial delivery.
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