Ultimaker2 LCD screen not working

[qmaker 29]

I just received my Ultimaker 2,

 

Very excited, I just unboxed plugged everything in and .........

-No display on LCD screen

-rotating click wheel or pressing click wheel does not make noise or cause any movement of the head.

-I thoght perhaps the connector for the LCD screen may not be plugged in good, however I cannot access the screw heads as the build plate is at the bottom with the glass panel underneath wrapped in bubble wrap.

 

HELP>>>>>>

Please.

 

[illuminarti 18]

Just turn the z-screw by hand, or grab the print bed at the sides, towards the back, and pull it upwards (with the power off). Then you can take the glass plate out, and undo the screws to remove the covers, and check the two ribbon cables that run from the main board to the smaller electronics board behind the display. Each cover is held on by two nuts and screws.

 

[illuminarti 18]

BTW, there's no need to keep reposting... until you have 5 approved posts, it needs a moderator to approve your posts before they appear.

 

[qmaker 29]

Thanks Illuminarti,

I apologize for the multiple posts, i didn't see it posting anywhere and thought it was an error on my end.

 

[qmaker 29]

I was able to re-connect the ribbon cable and resolve my issue. Thanks for the help.

 

[illuminarti 18]

Glad you got it fixed!! :-)