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New UM2 -- Cut the zip ties?


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Posted · New UM2 -- Cut the zip ties?

I'm excitedly unboxing my Ultimaker2 and following along with the instructions. It says that there are two cardboard pieces wrapped around the x/y axises. On mine there is one cardboard piece and two zip ties (on diagonally opposite ends) which seem to be holding the x/y axises in place. There is nothing in the instructions to cut them, however, step 11 says to move the printer head, which I cannot due to these.

I'm assuming something has changed and the guide has not updated. Should I cut the two zip ties?

Eagerly awaiting the answer. :)


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    Posted · New UM2 -- Cut the zip ties?

    Hi Jeremy!

    Thanks for pointing this out.

    There has been some changes in the boxing of the Ultimaker 2, unfortunately there is some delay in updating the physical manual.

    The online version should always been up to date and can be found under support on our website. Direct link => https://www.ultimaker.com/pages/support/manuals

    hope you didn't have any issues in the further unboxing and start up sequence with your UM2?


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    Posted · New UM2 -- Cut the zip ties?

    Also you will want to raise the Z bed before powering it on to get at the glass. You can either twist the screw or grab the bed towards the back and lift firmly.


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