I had a similar problem on my UM2go but the side walls wernt touching also. They ended up requesting me to send the printer back and they will supply me with a new printer. UM will investigate what is wrong and report back.
I had tried heaps of different things but still stayed the same. and UM gave me ini files to print and I had the same issue.
so you mean we got an defect Batch of ultimakers? i have mine since july last year, i think is too late to send it back.... i#m having These Problems since the begining...
Well I'm not sure if it's a defect batch. I went through the whole thing part by part and couldn't find a reason. Ultimaker got me to calibrate some things and print some files but issue was still there.
So hopefully they can find the cause and it's an easy fix.
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so you mean we got an defect Batch of ultimakers? i have mine since july last year, i think is too late to send it back.... i#m having These Problems since the begining...
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