Aaron means the "TUNE" menu.
By layer height .4mm I guess the fan should be at 20%. I never have tried less than 1mm for full fan so maybe there is some kind of bug?
20% is kind of low - sometimes the fan won't come on until it hits 25 or 30% so I'm not sure why you want 20%. I recommend 100% for PLA. If fan min is 20% it should start at 0% first layer and hit 20% by layer .4. It only goes to 100% if it can't meet the minimum layer time.
If you set fan speed in TUNE menu this overrides the fan speed from the gcode (at least until the next gcode changes it again but once at 20% it might stay there for the whole print).
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aaronalai 2
Did you go to the fan speed menu at the beginning of your print and leave it there? It won't change while you are watching it.
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