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Ultimaker Dual Extrusion Pack Missing Parts


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Posted · Ultimaker Dual Extrusion Pack Missing Parts

I went through my Dual Extrusion Pack that arrived today (Order R426323670), and it looks like I am missing some parts based on the build instructions on the Ultimaker Wiki.

I am missing the following:

2 Corrugated spring washers

1 Heater cartridge

1 Thermocouple sensor

1 Thermocouple transmitter/amplifier circuit board

2 Black spacers 15 mm

2 Ball bearings 8 mm

1 Quick fit coupling

Were all of these in one bag? If so, I guess I am missing that bag. I created a support ticket (#LOO-929-22876), but I wanted to also post here to see if there is anything else I need to do.

Thanks!

 

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