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tisnas

FedEx are dumb

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Hi,

so today i missed a call from FedEx, i then try and call back but its a private number. i then call the Australian number for FedEx to give them the tracking number i got in the email and there like we need a 12 dig number and when i only had the like 24 number one they hung up on me. I then call the american number and they can see it with the number i gave them but told me to call the Australian number as they cant help. so i call the Australian number again, and told the lady that the guy in america just did a general search with the number and it came up, hears how that went.

fedex: not a tracking number

me: it is i have been tracking it for 5 days now

fedex: not a tracking number

me: put it in the general search area

fedex: nothing coming up

me: (cranky) the guy in america found it but couldn't do anything as its to do with Australian taxes.

fedex: nope not a number do you have the 12 dig number

me: no i don't

fedex: you have to or send an email to the supplier for it

me: this is the number i was given

fedex: OK then whats your address

me: insert address

fedex: oh found it yeah you have to call this number Monday as they shut 5 mins ago

me: hang up

me: swearing as i had been trying to sort it out for an hour and the only helpful one was in america and he couldn't do any thing.

so i don't know if you guys had the 12 dig number and forgot to send it or what i have now got it, but most of this hassle would have been fixed if i had been sent it.

not angry at you guys angry at the dumb people who work at the Australian fedex.

btw missed the call as was having lunch with my brother who i hadn't seen in 2 months.

 

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