Jump to content

New user/member introduction


Recommended Posts

Posted · New user/member introduction
Hi all,

Just purchased an Ultimaker 2 for home use and having had previous experience with the Makerbot Rep 2 i use at work i know the best place to go for 'real' expert user advice are these support groups - so here i am!

Fyi, my Thingiverse home page: http://www.thingiverse.com/francfalco/designs

I'll be uploading these to the ultimaker site to share the love.

First impressions of the printer...

My wife likes the look of it, so first major hurdle sorted - because it may have to go into our bedroom!


I did print straight from the box - the robot and heart preloaded models printed okay. Then on the 3rd test file - it slanted the print to the right - but a quick search suggested to tighten the rod bearings - seems to have sorted that issue.

And using 3mm filament, is like handling a garden hose compared to the 1.75 stuff!

But i'm liking the heated glass bed.

I'm now doing a like for like test comparing printed models between Cura and my old slicer, Makerware. Early days but the Cura basic settings don't seem to produce as crisp a result as MW defaults on my Rep 2. But it is early days, i'll give Cura a fair time for testing.

Q: Is there a way to use MW to slice for the Ultimaker? i want to test both slicers on the ultimaker.

Another couple of observations/issues.

I updated the firmware and now noticed to 2 issues that i don't think i had before the upgrade?

The main fan doesn't seem to power down - ever - comes on when i switch the machine on and just keeps going?

And every time i power up the printer, i have to go through the 'new user' levelling/insert filament process - Cant imagine those are normal?

Also, had to reload filament a couple of times to get it extruding smoothly, and noticed the toothed wheel had really dug into the filament - it does take some force to get it started. Lots of chewed filament dust. Is there a process to get the sweet spot for the pressure?

I'm sure all these and my future questions will have been covered already (so i promise i'll search before i bother you guys again) and i'll also put a ticket into Ultimaker support for good measure, but just wanted to introduce myself.

And as always with a new user, if you guys have any 'newboy' advice you can send my way - that'll be very much appreciated!

Cheers for now


  • Link to post
    Share on other sites

    Posted · New user/member introduction




    if you guys have any 'newboy' advice


    I guess this:


    There have been issues with the filament getting ground up if you have lots of retractions on printers sold in the last month or so. It's very unclear what is going on. Spring too tight? Too loose? Different knurled sleeve? Here's some (unhelpful?) pics:



    Marks made by 3 different UM2s - the pink left one is the one that grinds up filament. The other 2 can do 10,000 retractions on 8 meters of filament.

    I don't get much (any?) dust.

    Also I never used those quick print settings ever. I don't recommend them especially since you probably know most of the lingo and you can hover the mouse over anything you don't understand.

    As far as the fans - the 3rd rear fan is always on. It comes on even before the lights. Is that what you meant? It was probably just quieter the first time you turned it on. Mine is so quiet I can't hear it more than 5 feet away but some of them are noisy. The side 2 fans should not come on when you power on - if they do the darlington is probably blown.


  • Link to post
    Share on other sites

    Posted · New user/member introduction

    Many thanks for the quick response! all understood.

    Yep, i'll will move away from the default Cura profiles when i've had a chance to play with the settings.

    And i think the chewed filament will be resolved once i get to 'know' the printer.

    But that 3rd fan - is there no way to get it to power up and down only during the actual printing sequence - seems strange not to have it set up like that? - i suppose worst case scenario is just to turn the printer off when its finished printing, or i may just get used to the noise?

    I'll also check out the trouble shooting guide



  • Link to post
    Share on other sites

    Posted · New user/member introduction

    or i may just get used to the noise?


    Like I said - mine is so quiet I can't hear it in a quiet room from 5 feet. The refrigerator in the next room over is MUCH louder. A hurricane in comparison. I have good hearing. It's basically silent.

    So maybe peel off the sticker and add a drop of oil and put the sticker back on. Or maybe order a new fan.

    Someone said this one works:




  • Link to post
    Share on other sites

    Posted · New user/member introduction

    And i think the chewed filament will be resolved once i get to 'know' the printer.


    Please let us know what you learn. I would start by playing with the tension. The feeder has two white indicators to indicate tension and a screw accessed from the top that adjusts the tension. Do a google image search for "um2 feeder".

    Oh - and try sliding the sleeve about 1mm in or out on the shaft.


  • Link to post
    Share on other sites

    Posted · New user/member introduction

    Yep, i'll keep you posted regarding chewed filament.

    And the 3rd fan isnt a major issue, just strange that it has to stay on all the time?

    i've been used to the MB rep 2's fan shutting down when its cooled and finished printing.

    I'm moving the printer to its permanent location, so once its back up and running i'll be printing like a man possessed - lots of projects in the pipe line.

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
      • Ultimaker Cura 5.6 stable released
        Cura now supports Method series printers!
        A year after the merger of Ultimaker and MakerBotQQ, we have unlocked the ability for users of our Method series printers to slice files using UltiMaker Cura. As of this release, users can find profiles for our Method and Method XL printers, as well as material profiles for ABS-R, ABS-CF, and RapidRinse. Meaning it’s now possible to use either Cura or the existing cloud-slicing software CloudPrint when printing with these printers or materials
        • 6 replies
    • Create New...