I placed a order on 3dsolex for a Olsson block kit on April 18 2015, it did not ship yet, no status update whatsoever, and my emails are not being replied to. Does anybody know what's going on?
Frank, your order shipped from Norway on the 19th you where notified the same day, on the 24th after you asked, and now too.
I understand you are keen to get it, and hopefully you will have it next week.
Maybe the emails are in the spam folder?
Please stay in touch.
NO, In fact I am refunding you. Please pay me when you have it.
Thank you.
Thanks, you really didn't have to go that far. I know PayPal is unfair.
May I suggest doing some SEO for the NA store? The EU store is like the 5th result on Google, I probably just click straight through checkout without reading a word.
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I had the exact same problem but it turned out my olsson block was touching the metal fan shroud. Now it works fine. But it sounds like you have a different problem.
Double check that the heater cable is connected solidly and screws are tight underneath the printer. A loose connection means some heat will end up there at the connection and you can possibly see black soot in that area of the circuit board which indicates you have some heat loss to the circuit board instead of the heater.
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