Jump to content
Ultimaker Community of 3D Printing Experts
Sign in to follow this  

Support issue with14.11-RC7

Recommended Posts


We are experimenting with 'melt-able' support and made a simple test model. We've sliced it with support everywhere and noticed that the support isn't really 'everywhere'. In some places it seems to be 'floating'. I've attached photo.



I'm not sure if this is a problem with our model. The support settings are as follows:

Structure type : Grid

Overhang Angle: 0

Fill Amount: 20

Distance X/Y: .7

Distance Z: .15

Any Info is greatly appreciated.


Share this post

Link to post
Share on other sites


Do you have the same behaviour with line supports?

Some of the parts of you example don't really need supports (but i guess you want a lot for you test purposes).

Maybe you can try to put something like overhang angle: 20 and see how that goes.

Or check the gcode in repetier host to see how it turns out (maybe it's a gui bug)


Share this post

Link to post
Share on other sites

Hello Didier,

Yes, the line option gives the same result. If you look at the photo closely, at either side of the letter 'K', the support starts 20+ layers from the nearest base surface and then does not go all the way up to support the horizontal section of the 'K' itself. The letter 'E' has support printed in mid-air as does the letter 'N'.

I've opened the file in pronterface to examine it and it is not a GUI issue. I've also sliced the same file in Slic3r with similar settings. The support in Slic3r is much more complete. I'd really rather use Cura, but I need the support to work.


Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Our picks

    • Ultimaker Cura | a new interface
      We're not only trying to always make Ultimaker Cura better with the usual new features and improvements we build, but we're also trying to make it more pleasant to operate. The interface was the focus for the upcoming release, from which we would already like to present you the first glance. 
        • Like
      • 130 replies
    • "Back To The Future" using Generative Design & Investment Casting
      Designing for light-weight parts is becoming more important, and I’m a firm believer in the need to produce lighter weight, less over-engineered parts for the future. This is for sustainability reasons because we need to be using less raw materials and, in things like transportation, it impacts the energy usage of the product during it’s service life.
        • Like
      • 12 replies

Important Information

Welcome to the Ultimaker Community of 3D printing experts. Visit the following links to read more about our Terms of Use or our Privacy Policy. Thank you!