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Posted · found out about dynamism to late

So I bought an ultimaker 2 a few weeks ago and just now found out about dynamism, seems odd that an ultimaker bought from the company who makes it cost me $2860 yet dynamism offers it for $2500 with free shipping. With a lead time of 7 days rather than 4 - 6 weeks. Am I missing something here?

 

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    Posted · found out about dynamism to late

    Well there are privileges ordering it locally to save you on shipping costs, shipping time and you can get technical support in your area and in the same time zone.

    Of course, the 4-6 weeks is not shipping time, but it is possible they have the Ultimaker in stock while Ultimaker HQ doesn't. That is an advantage of having several sales partners / resellers.

    I don't really understand the price difference, are you comparing the exact same order quantity?

     

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    Posted · found out about dynamism to late

    Hi Lance -

    The direct price on an Ultimaker 2 is 1895 Euro with a 37 Euro shipping fee to the US. At current nominal exchange rates, that's $2391 US. You might pay a foreign transaction fee (usually 3% - but some cards waive it) to your credit card company, if you use a credit card. And the exchange rate they use might favor them a bit. Plus it's possible there might be some import duties or customs fees to pay for the importation. All in all, it should be about a wash with Dynamism's price. Plus, sometimes Dynamism and the other resellers have stock when Ultimaker themselves don't, because they got their orders in several weeks ago.

    That said, a direct purchase shouldn't cost you anything like $2860, and if it does, that extra is, to be fair, down to your bank not Ultimaker.

    Whether you purchase directly from Ultimaker or from Dynamism, or another US reseller, you'll have access to me and my team in Memphis, TN, providing warranty support and repairs service. (The resellers may also offer their own support as well, but it is ultimately all backed by fbrc8's service, and you always have the option to come directly to us).

     

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    Posted · found out about dynamism to late

    ...

    Whether you purchase directly from Ultimaker or from Dynamism, or another US reseller, you'll have access to me and my team in Memphis, TN, providing warranty support and repairs service. (The resellers may also offer their own support as well, but it is ultimately all backed by fbrc8's service, and you always have the option to come directly to us).

    ... :shock: WOW

     

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    Posted · found out about dynamism to late

    I'm in the same boat. Dynamism has had them in and out of stock more than once since I placed my UM2 order on Dec 12th. It is depressing. I assume they are given priority over orders from direct customers, or those are orders from months ago.

     

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    Posted · found out about dynamism to late

    Hello Moderator,

    I have looked everywhere on the Ultimaker website and I cannot find any information on how to be an Ultimaker reseller. I happen to have a 3d printing company in a country where 3d printing is in its infancy and I would like to become Ultimaker's exclusive agent in Beirut, Lebanon. Can you give me a contact information?

    George Zaidan

     

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    Posted · found out about dynamism to late

    Well It was a lot cheaper to buy an UM2 from Ultimaker HQ, pay for shipping to the other side of the world and pay an extra $500USD for customs charges, then go to a local store and buy an Makerbot Replicator 2 for me.

    So I'm real happy

     

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