Yes, you have most probably uploaded the 'wrong' firmware.
As stated above, the HBK firmware is only for the official UM kit, with a different Z stage. You should not use that one if you have a custom heated bed (or no HB at all). There are other small changes related the official UM HBK in that firmware...
(And for the 'normal' UMO, there have been very few changes in the firmware over the last year, so there is almost no reason to upgrade anyway. New version of Cura comes with new version of the firmware so that all versions are aligned, but it is basically the same code compiled with a new version number...)
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anon4321 16
Do you have a heated bed? Or did you select UMO w/HBK ? This issue is probably due to the HBK having a different steps/mm.
In Cura, go to FIle -> Preferences and select PronterFace as the Print Window UI. Then select File->Print to open the Pronterface UI. On the right there is a window that shows output from the printer. At the bottom of that window there is a small input box that is used to send commands to the printer.
In the small input box, enter:
M503
and the printer will response with information about the current settings.
Look for the value that is prefixed with Z under the heading "Steps per unit:"
Without the HBK upgrade, the Z value for steps per unit is:
533.33
With the HBK upgrade or the firmware for it, it will be:
200
So if you use the HBK firmware but do NOT have the HBK, the firmware steps 200 steps for every 1 mm of Z movement where it should step 533.33 steps. The result will be that the height will be squashed to about 40% of normal.
It's best to find and use the correct firmware. However, if you reflash the firmware you used before, you can probably correct it by copying the entire line under the "Steps per unit:" that begins with M92 and paste it into the small input box and then edit the Z value to be 533.33 and press return.
Reissue M503 to ensure the value is set correctly.
Then issue:
M500
which will save the settings in non-volatile memory.
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