Ultimaker support will usually send you free parts even if you broke them yourself or lost them yourself and even if you are past the warranty. Not always - but usually.
Ultimaker support will usually send you free parts even if you broke them yourself or lost them yourself and even if you are past the warranty. Not always - but usually.
Ok thank you very much guys for the quick answers!
You need to replace them with proper collets or it wont work. You need those little knives that bite into the bowden or it will just slip out. There's a huge amount of force that gets put on these things during a print (it was a big issue on the Ultimaker Original in the early days).
Indeed, that's what I saw when I use some adhesive tapes to block the tube into the collects. In the futur, I'll print one of the model I found to avoid this situation.
Ultimaker support will usually send you free parts even if you broke them yourself or lost them yourself and even if you are past the warranty. Not always - but usually.
Yes they did! Received on saturday, thank you very much for the tips!
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IRobertI 521
You need to replace them with proper collets or it wont work. You need those little knives that bite into the bowden or it will just slip out. There's a huge amount of force that gets put on these things during a print (it was a big issue on the Ultimaker Original in the early days). Get in contact with Ultimaker and ask if you can buy a couple (they'll probably send them for free).
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