Jump to content

My ultimaker 2 came defective :(


Recommended Posts

Posted · My ultimaker 2 came defective :(

I opened the box glad to see nothing was broken....plugged it in >> it turned on! Its Alive!!!

The nossle came plugged with the blue plastic they build the "sample" with. So i did the 21 step start up set up. So to fix the nossle i switch to Abs mode so get rid of the left over pla on the nossle. While doing so....the printer suddently shut off.....and the power supply's led went from straight blue to a weak flashing like every second it would do a sound....i fliped the ultimaker and i noticed it was making the same sound at the same time!! I do not want to open or hack or tinker or use an alternative power supply....so do you guys experienced this issue before?? How can i fix this. I already submited a ticket. Still wating for an answer. I really hope i dont have to send this back....because im in canada and it would take extremely long to fix this machine. In the mean time i cant buy another 3d printer because im stack with this one that i spent so much money and time. Just to open the box and watch it die in 10minutes......Maby i got sent the wrong power supply.....but why is the ultimaker doing sounds too.....


Power supply turns from full blue to flashing blue after conected to printer.

Printer does sound at the same time than the power supply. the sound its like a one second delay and it sounds like a dead electronic.

Please help! I really want to get my FIRST PRINT GOING.

  • Link to post
    Share on other sites

    Posted · My ultimaker 2 came defective :(

    This might sound a bit obvious but have you checked the cable connection at the power supply? Quite often the mains power cable comes unstuck there. Make sure you jam it in there nice and tight.

    Also, don't switch to ABS temperatures to clear out PLA. That might bake the PLA into the nozzle instead.


  • Link to post
    Share on other sites

    Posted · My ultimaker 2 came defective :(

    Thanks for reply. I just tried to jam it hard and tight. But the problem persists. The printer making a sound and the power supply too!! Its so odd because yesterday when i was setting it up it just turned off out of the sudden....

  • Link to post
    Share on other sites

    Create an account or sign in to comment

    You need to be a member in order to leave a comment

    Create an account

    Sign up for a new account in our community. It's easy!

    Register a new account

    Sign in

    Already have an account? Sign in here.

    Sign In Now
    • Our picks

      • S-Line Firmware 8.3.0 was released Nov. 20th on the "Latest" firmware branch.
        (Sorry, was out of office when this released)

        This update is for...
        All UltiMaker S series  
        New features
        Temperature status. During print preparation, the temperatures of the print cores and build plate will be shown on the display. This gives a better indication of the progress and remaining wait time. Save log files in paused state. It is now possible to save the printer's log files to USB if the currently active print job is paused. Previously, the Dump logs to USB option was only enabled if the printer was in idle state. Confirm print removal via Digital Factory. If the printer is connected to the Digital Factory, it is now possible to confirm the removal of a previous print job via the Digital Factory interface. This is useful in situations where the build plate is clear, but the operator forgot to select Confirm removal on the printer’s display. Visit this page for more information about this feature.
          • Like
        • 0 replies
      • Ultimaker Cura 5.6 stable released
        Cura now supports Method series printers!
        A year after the merger of Ultimaker and MakerBotQQ, we have unlocked the ability for users of our Method series printers to slice files using UltiMaker Cura. As of this release, users can find profiles for our Method and Method XL printers, as well as material profiles for ABS-R, ABS-CF, and RapidRinse. Meaning it’s now possible to use either Cura or the existing cloud-slicing software CloudPrint when printing with these printers or materials
        • 6 replies
    • Create New...