UltiMaker uses functional, analytical and tracking cookies. Tracking cookies enhance your experience on our website and may also collect your personal data outside of Ultimaker websites. If you agree with the use of tracking cookies, click “I agree, continue browsing”. You can withdraw your consent at any time. If you do not consent with the use of tracking cookies, click “Refuse”. You can find more information about cookies on our Privacy and Cookie Policy page.
Hi Newbie three day ago I purchased an U2 from Imakr which turn out to be faulty with some electrical issue maybe caused during transportation I couldn't t say however the after sale service from Imakr (and even pre sale service) i well below the standard.They refused to replace or refund the machine.Advice from them is often incomplete, erroneous and approximate.
I don t know if you live in uk but not far from them(about 700 mt) in London on the same street there is an Ultimaker retailer offering 7 day return in case you not happy with your purchase with no question asked.It is also 10£ pound cheaper.It s called Dream3d
I am on dispute with Imakr owner which turn out to be very unprofessional and unreliable making the "sale of good act 1979 a total farce .My advice is to stay away from them and give Dream3d a go,they seems more concern about you been happy with you purchase than Imakr.
Lead time for new ultimaker 2
in Coffee corner
Posted
Hi Newbie three day ago I purchased an U2 from Imakr which turn out to be faulty with some electrical issue maybe caused during transportation I couldn't t say however the after sale service from Imakr (and even pre sale service) i well below the standard.They refused to replace or refund the machine.Advice from them is often incomplete, erroneous and approximate.
I don t know if you live in uk but not far from them(about 700 mt) in London on the same street there is an Ultimaker retailer offering 7 day return in case you not happy with your purchase with no question asked.It is also 10£ pound cheaper.It s called Dream3d
I am on dispute with Imakr owner which turn out to be very unprofessional and unreliable making the "sale of good act 1979 a total farce .My advice is to stay away from them and give Dream3d a go,they seems more concern about you been happy with you purchase than Imakr.
good luck
Andrea