Hello, we are experiencing a very similar problem with our Ultimaker3: The printer can not complete the auto-levelling since the Z axis leveling fails, the build plate goes on increasing the height and compressing the nozzles of the print core, never ending the process.
In the forum discussion we have read that many other users experienced this problem, and the rationale could be the capacity sensor broken or not working properly.
Before dismounting the printer head to check the capacity sensor connections (from the visible portion it seems that everything is ok), I would like you to check the log files that I have attached in order to get the confirmation that the problem is actually the capacity sensor.
Could you check the log files please?
thank you in advance for your help
Most of my profiles from Cura 3.6.0 does not show up in 4.0
Is there a simple way to fix this or am I just to export-import them one by one?
Using a Mac.
The UI looks nice though, from what I've seen so far 🙂
I feel like I may have misunderstood something but I cant find these new features, can I ask where they are?
If I launch cura connect its the same as before but with extra print info tracking.
I i press the "open ultimaker account" button, it takes me to a webpage where the only options are to log out, or enable two factor security.
Where are these new features? The ultimaker app on my phone still wont let me access my printer from outside the local network, despite the fact it is now showing my phone in cura connect.
"This lets you print from outside the realms of your local network with an Ultimaker 3 or Ultimaker S5 via your Ultimaker account. "
If you could direct me to this, that would be great, mostly all Im looking for is to be able to view and cancel prints via phone.