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I have been shut out of my original cloud account because two-factor authentication has been turned on. The problem is, I didn't turn it on. I do not have the 8 digit emergency codes in my email. I was able to reset the password but it doesn't help. All I had stored was my Cura backups, so its not the end of the world, but I found the lack of any kind of support or help on the website disturbing lacking. Maybe someone here can help or look into it?
Ultimaker Cloud Two-Factor Log-in problems
in UltiMaker Digital Factory
Posted
I have been shut out of my original cloud account because two-factor authentication has been turned on. The problem is, I didn't turn it on. I do not have the 8 digit emergency codes in my email. I was able to reset the password but it doesn't help. All I had stored was my Cura backups, so its not the end of the world, but I found the lack of any kind of support or help on the website disturbing lacking. Maybe someone here can help or look into it?