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My new UM2 was "bent" as well right out of the transport box.
The height difference seems even larger, it's more like 4-5mm. The Transport box had no visible damage so the UM2 was obviously shipped in this state already. I can not imagine how it could ever pass QC like that.
I received the UM2 10 days ago. Since then i've contacted Support three times. Not a single reply so far. Very strange.
UM2 Housing
in UltiMaker 3D printers
Posted
My new UM2 was "bent" as well right out of the transport box.
The height difference seems even larger, it's more like 4-5mm. The Transport box had no visible damage so the UM2 was obviously shipped in this state already. I can not imagine how it could ever pass QC like that.
I received the UM2 10 days ago. Since then i've contacted Support three times. Not a single reply so far. Very strange.