I recently received my UM2 at my company. The package is really pretty but I've got a few thoughts based on doing a few test prints and dealing with some annoyances.
One of the Y axis gantry rods was completely misadjusted and was not in the hole when it arrived to me. This was not a shipping issue, the pulleys were in the wrong place on the rod.
The drive pulley for the filament was not tight and spun off after the second print job.
I can't figure out how to control the printer using Cura. The LCD menu is poorly laid out for doing certain common functions. So, I get annoyed every time I need to setup the printer for use. To be fair, I've only spent five minutes trying to figure out how to connect from Cura.
Every time I abort a print, the filament retracts so far that I have to manually use the scroll wheel to re-feed the filament. This is annoying because it takes forever to do with the scroll wheel.
The concept of filament independent g-code is awesome in theory. In practice, it's cumbersome. The predefined ABS settings warp like mad and I haven't been able to fix that. The predefined PLA settings don't work for the transparent PLA. Adding a custom setting is annoying and the interface is confusing. I spent one minute on it but it looks like I can only have one custom setting? This should be, at least, downloadable from the PC because I've got ABS, PLA, Clear PLA and Soft PLA right now with intentions of playing with other materials in the future.
Continuing on the materials issue. Having hardcoded ABS and PLA settings is really frustrating. Unless UM filament is dramatically better than everyone else's (which I haven't had a chance to verify), different batches and different colors may have significantly different behavior and need different settings.
Changing filament is a PITA. Why couldn't I just have a spring I pull out of the way so that I can just pull out and insert filament?
I hate, hate, hate 2.85mm filament.
There are a lot of things to like about the UM2 but the annoyances are driving me crazy.
Basically, the printer feels like a half step towards a truly plug and print solution but a half step is not far enough to justify taking away the capability that hackers need to get great results.
Yes, I'll admit that I may be missing something, but that also says a lot about the process of interacting with this printer.