[Should I even try to order UM2 ?]

>>>I guess two key questions you should ask yourself are:

1) Do you (or your business) need to rely on your printer?

2) How much are you ready to spend time and money to get around problems?

<<<

I'm new and it's for personal use. I want to spend my time learning how to create and print 3D models - not fixing 3D printers.

So, I need a printer that's proven and works out of the box with professional backup and support. I'm happy to pay a higher price for the best machine/support/delivery combo.

I was attracted to the UM2 because of it's speed, precision and quietness.

What alternatives are out there that at least meet or exceed UM2's specs without the delivery or support problems?

 

[Should I even try to order UM2 ?]

>>> If you're still on the fence, I just noticed that the Paris Maker Faire is coming up in a couple of weeks -- might be a fine excuse for a Eurostar trip. :wink:

<<<

Thanks! Paris sounds like a good idea - I'll also look-up Maker-Shed

 

[Should I even try to order UM2 ?]

Do you want the printer? Then yes. And since you're well aware of the time it takes for delivery you don't need to get anxious about it. Win win?

 

I don't see how dealing with a company that doesn't respect its customers is win/win... maybe you could enlighten me?

I've never seen such a non responsive company... reading these threads about non delivery for months and non truthful communication, false promisesm etc... doesn't make me want to give them my business...

It's a pretty shameful way to run a company.

[Should I even try to order UM2 ?]

Which threads are disconcerting you?

 

Are you trying to be funny?

[Should I even try to order UM2 ?]

I was going to order my first 3D printer... but seeing these threads here is very disconcerting... to say the least.