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UM3+ purchased 6 months ago stopped mid-print and stayed in the position where it stopped after leaving it overnight. It had gotten to 3/4 of a 40hr print. The extruder was not heated, the filament was expelled, and the print was not burned or melted. When I came in, the timer read 00:00 and the only option was for me to attempt to Pause the print. When that didn't work after 30 minutes, I attempted to Abort. That also did not work. I switched the printer off and then re-homed the z-axis and removed my print.
I'm not very experienced with how to upload my logs, but I have them on my USB (boot0,boot-1,boot-2,boot-3). If you could help me with which log you would like to see, I can respond with it attached.
This printer has run for three days straight with a perfect print. Most times it will take on 12-24 hour prints. All the parts seem fine, it just seems like a printer software malfunction. Any help would be great. Thanks.
UM3+ stopped mid-print, did not home, could not pause, ran clock down to 00:00 without finishing print
in UltiMaker 3D printers
Posted
UM3+ purchased 6 months ago stopped mid-print and stayed in the position where it stopped after leaving it overnight. It had gotten to 3/4 of a 40hr print. The extruder was not heated, the filament was expelled, and the print was not burned or melted. When I came in, the timer read 00:00 and the only option was for me to attempt to Pause the print. When that didn't work after 30 minutes, I attempted to Abort. That also did not work. I switched the printer off and then re-homed the z-axis and removed my print.
I'm not very experienced with how to upload my logs, but I have them on my USB (boot0,boot-1,boot-2,boot-3). If you could help me with which log you would like to see, I can respond with it attached.
This printer has run for three days straight with a perfect print. Most times it will take on 12-24 hour prints. All the parts seem fine, it just seems like a printer software malfunction. Any help would be great. Thanks.