[Cura 3.1 crashes on launch - no message - crash in ucrtbase.dll]

Aloha Everyone!

 

i had posted a while back that the most current version of Cura that i can get running is 14.07, i had been trying to get 3.1 to run and was not getting any errors or anything, until recently.... Now i am at least getting a crash event in event viewer....seems to be faulting in the ucrtbase.dll, which, from what i gather is a visual studio DLL - was wondering if y'all might be able to help me diagnose it.

Faulting application name: Cura.exe, version: 0.0.0.0, time stamp: 0x59ad373a
Faulting module name: ucrtbase.dll, version: 10.0.16299.125, time stamp: 0x70f70cc4
Exception code: 0xc0000409
Fault offset: 0x000000000006b70e
Faulting process id: 0x22a4
Faulting application start time: 0x01d378242655385f
Faulting application path: C:\Program Files\Ultimaker Cura 3.1\Cura.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 8c6521a4-e6f3-451d-9844-ff8cd1ec257d
Faulting package full name: 
Faulting package-relative application ID: 

 

Fault bucket 1634937348463579863, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: Cura.exe
P2: 0.0.0.0
P3: 59ad373a
P4: ucrtbase.dll
P5: 10.0.16299.125
P6: 70f70cc4
P7: 000000000006b70e
P8: c0000409
P9: 0000000000000007
P10: 

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBAC4.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBE22.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBE1E.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERBE4E.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Cura.exe_823cf91f578d5c6fbcb4dac15d1d77cb1865acb0_13a0cbf2_5b6ac4a6

Analysis symbol: 
Rechecking for solution: 0
Report Id: 8c6521a4-e6f3-451d-9844-ff8cd1ec257d
Report Status: 268435456
Hashed bucket: a05ae7ea0814156506b076db2d30d2d7

[Cura 14.07 runs perfectly on my computer, Cura 3.04, 2.7 will not]

side note, i just uninstalled, and thought i would try the 3.1 beta - when i installed and ran that, i do briefly get the "working/busy" mouse cursor......but that is as far as it goes....no splash page and no cura entry in appdata\local, and still nothing in event viewer....

[Cura 14.07 runs perfectly on my computer, Cura 3.04, 2.7 will not]

Thanks for the quick replies - when i try and launch cura from either the shortcut from the start menu, or directly from the install director(either normally or "run as administrator", neither way do i get any sort of system response....nothing to indicate that it is loading....

I checked both the appdata\local\ as well as the event viewer.... the event viewer has no errors listed for cura or anything else at the time i attempt to launch the program, and there is no cura folder in the appdata\local directory....

it is quite strange....i have uninstalled, deleted directories, reinstalled..... same each time.....

thanks again, any help is appreciated...

[Cura 14.07 runs perfectly on my computer, Cura 3.04, 2.7 will not]

Aloha All!

I was wondering if someone might be able to give me some advice - i have been able to run Cura 14.07 perfectly fine, but when i try to load any of the newer versions, they do not start the program after double clikcing on it....

Win10x64

cura 3.04

any thoughts would be appreciated....

thanks!