[can't connect to Cura but printer is actually connected.]

Just FYI: I solved the problem by upgrading the firmware on the printer and erasing all hidden cura folders and now it works on version 3.6.

 

 

 

[Printer connection problems]

That did the trick! 

 

Cura kept crashing but after erasing a couple of hidden cura folders it started to work.

 

Thanks for your support

[Printer connection problems]

Thanks for the answer - I will try to upgrade the firmware

[Printer connection problems]

OS: linux mint 19

 

Hi guys

 

I am having problems connecting to my UM3E. I can find the printer on the network but not connect to it.

 

I have tried cura 3.1 installed from the build in software manager but that did not work. I also tried the following AppImages:

 

Cura-3.3.1.AppImage

Cura-3.5.1.AppImage

Ultimaker_Cura-3.6.0.AppImage

 

A colleagues also could not get 3.6 to work and recommended 3.3.1 that works on his Ubuntu.

 

I have attached the cura.log file

 

If anyone has any hint on how to solve this problem please let me know how to move forward...

 

BR.

 

 

cura.log

[can't connect to Cura but printer is actually connected.]

Did anyone solve this? I have the exact same problem. I can find the printer on my network when clicking refresh but not connect to it.

 

 

Running on a freshly installed  linux mint 19.

 

A colleague can connect and print from a Mac so the printer works just fine...