[Ultimaker Cloud Firewall Settings?]

On 12/6/2019 at 3:13 PM, ctbeke said:

 

In that case you're running into a bug that is specific for S3. Our embedded firmware developers are looking into this and a patch will be made available once fixed.

According to the Ultimaker website, this bug was already addressed with firmware 5.3.4 (https://ultimaker.com/en/resources/52961-update-the-ultimaker-s3-firmware) - but at least for us it's still not working. Are still working on this bug?

[Ultimaker Cloud Firewall Settings?]

8 minutes ago, ctbeke said:

 

Which printer type and firmware version are you running?

We have the S3 as a host for another two 3 extended and three S3.

Firmware version for the S3 is 

5.3.6.20191029

 

 

[Ultimaker Cloud Firewall Settings?]

Hello together,

 

we're experiencing the same problem. We can't connect our printer to the cloud. Firmware is up-to-date. 

We have a watchguard firewall. Port 443 is not blocked.

 

Does anyone has an idea how to solve this problem?

 

Thank you.