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These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Cura.exe_442ba4f7a569efdce3e540ec858aab4b8ecd9930_77c47b92_8f93b110-ea38-44e3-a1fc-a7da442df849
CURA 4.7.1 crashes
in UltiMaker Cura
Posted
Hi all,
I have updated to Cura 4.7.1 and the system is always crashes after the "Help us improve" screen. I have attached the PC specs.
I get the following errors in the event logs
Event 1001
Fault bucket 1962076889055889569, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Cura.exe
P2: 0.0.0.0
P3: 5f2c0247
P4: ig4icd64.dll
P5: 9.17.10.4459
P6: 573dfb41
P7: c0000005
P8: 00000000000011b1
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER184.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER36A.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER38A.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER388.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3B8.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Cura.exe_442ba4f7a569efdce3e540ec858aab4b8ecd9930_77c47b92_8f93b110-ea38-44e3-a1fc-a7da442df849
Analysis symbol:
Rechecking for solution: 0
Report Id: 110111be-3150-4efd-a9a1-6817ba567453
Report Status: 268435456
Hashed bucket: 50eeece725aa8291bb3ab288fa2e08a1
Cab Guid: 0
Event 1000
Faulting application name: Cura.exe, version: 0.0.0.0, time stamp: 0x5f2c0247
Faulting module name: ig4icd64.dll, version: 9.17.10.4459, time stamp: 0x573dfb41
Exception code: 0xc0000005
Fault offset: 0x00000000000011b1
Faulting process id: 0x2680
Faulting application start time: 0x01d68755c530de96
Faulting application path: F:\Cura\Ultimaker Cura 4.7\Cura.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ig4icd64.dll
Report Id: 110111be-3150-4efd-a9a1-6817ba567453
Faulting package full name:
Faulting package-relative application ID: