Jump to content

Rdosramos

New member
  • Posts

    1
  • Joined

  • Last visited

Posts posted by Rdosramos

  1. Hi all, 

     

    I have updated to Cura 4.7.1 and the system is always crashes after the "Help us improve" screen. I have attached the PC specs. 

     

    I get the following errors in the event logs

     

    Event 1001

    Fault bucket 1962076889055889569, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: Cura.exe
    P2: 0.0.0.0
    P3: 5f2c0247
    P4: ig4icd64.dll
    P5: 9.17.10.4459
    P6: 573dfb41
    P7: c0000005
    P8: 00000000000011b1
    P9: 
    P10: 

    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER184.tmp.dmp
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER36A.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER38A.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER388.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3B8.tmp.txt

    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Cura.exe_442ba4f7a569efdce3e540ec858aab4b8ecd9930_77c47b92_8f93b110-ea38-44e3-a1fc-a7da442df849

    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 110111be-3150-4efd-a9a1-6817ba567453
    Report Status: 268435456
    Hashed bucket: 50eeece725aa8291bb3ab288fa2e08a1
    Cab Guid: 0

     

     

    Event 1000

    Faulting application name: Cura.exe, version: 0.0.0.0, time stamp: 0x5f2c0247
    Faulting module name: ig4icd64.dll, version: 9.17.10.4459, time stamp: 0x573dfb41
    Exception code: 0xc0000005
    Fault offset: 0x00000000000011b1
    Faulting process id: 0x2680
    Faulting application start time: 0x01d68755c530de96
    Faulting application path: F:\Cura\Ultimaker Cura 4.7\Cura.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ig4icd64.dllimage.thumb.png.0c72078d96b9358a3ac8ea5eebf93cc0.png
    Report Id: 110111be-3150-4efd-a9a1-6817ba567453
    Faulting package full name: 
    Faulting package-relative application ID: 

    image.thumb.png.33807786dbb90e100648ce7297833edc.png

×
×
  • Create New...