theschles

April 23, 2021

24 minutes ago, jotace said:

Hi. Recently upgraded to Cura 4.9 - Unable to sign-in into my Ultimaker account. Any thoughts?

Yep same issue I reported here. What OS version are you using?

April 21, 2021

MacOS Catalina 10.15.7. Just upgraded from Cura 4.8.0 to 4.9.0. Marketplace button says I need to update the "Settings" plugin by "Ghostkeeper" (currently v2.4.0). Clicking Update button doesn't do anything. I've since uninstalled it in case that was the cause of the problem I'm describing below (nope, didn't solve the issue).

Meanwhile Cura 4.9 says I'm not signed-in. Sign-In button takes me to my default browser (Firefox latest release 88.0 64-bit). I sign in with an auth-success; it says that I can go back to Cura. I leave the success message open and go back to Cura.

Cura still thinks I'm not signed in -- so I click the sign-in button again -- this time the Ultimaker account page reports an error. Going to back to Cura, it crashes (I've sent the crash report).

I've tried closing and reopening Cura and Firefox.

Crash report traceback:

Traceback (most recent call last):
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/site-packages/keyring/backends/macOS/__init__.py", line 49, in get_password
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/site-packages/keyring/backends/macOS/api.py", line 101, in find_generic_password
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/site-packages/keyring/backends/macOS/api.py", line 43, in raise_for_status
keyring.backends.macOS.api.SecAuthFailure: (-25293, 'Security Auth Failure: make sure python is signed with codesign util')

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/Applications/Ultimaker Cura.app/Contents/MacOS/plugins/plugins/Toolbox/src/Toolbox.py", line 144, in _restart
    self._fetchPackageData()
  File "/Applications/Ultimaker Cura.app/Contents/MacOS/plugins/plugins/Toolbox/src/Toolbox.py", line 193, in _fetchPackageData
    self._makeRequestByType("packages")
  File "/Applications/Ultimaker Cura.app/Contents/MacOS/plugins/plugins/Toolbox/src/Toolbox.py", line 547, in _makeRequestByType
    self._application.getHttpRequestManager().get(url,
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/TaskManagement/HttpRequestManager.py", line 128, in get
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/TaskManagement/HttpRequestManager.py", line 273, in _createRequest
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/TaskManagement/HttpRequestScope.py", line 57, in requestHook
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/cura/UltimakerCloud/UltimakerCloudScope.py", line 22, in requestHook
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/cura/API/Account.py", line 256, in accessToken
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/cura/OAuth2/AuthorizationService.py", line 135, in getAccessToken
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/cura/OAuth2/KeyringAttribute.py", line 36, in __get__
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/site-packages/keyring/core.py", line 55, in get_password
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/site-packages/keyring/backends/macOS/__init__.py", line 55, in get_password
keyring.errors.KeyringError: Can't get password from keychain: (-25293, 'Security Auth Failure: make sure python is signed with codesign util')

Crash report log:

Thread 0x0000700021f44000 (most recent call first):
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 306 in wait
  File "/Users/phil/Library/Application Support/cura/4.9/plugins/OctoPrintPlugin/OctoPrintPlugin/python-zeroconf/zeroconf/__init__.py", line 2184 in wait
  File "/Users/phil/Library/Application Support/cura/4.9/plugins/OctoPrintPlugin/OctoPrintPlugin/python-zeroconf/zeroconf/__init__.py", line 1496 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x0000700020f41000 (most recent call first):
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 306 in wait
  File "/Users/phil/Library/Application Support/cura/4.9/plugins/OctoPrintPlugin/OctoPrintPlugin/python-zeroconf/zeroconf/__init__.py", line 2184 in wait
  File "/Users/phil/Library/Application Support/cura/4.9/plugins/OctoPrintPlugin/OctoPrintPlugin/python-zeroconf/zeroconf/__init__.py", line 1315 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x000070001ff3e000 (most recent call first):
  File "/Users/phil/Library/Application Support/cura/4.9/plugins/OctoPrintPlugin/OctoPrintPlugin/python-zeroconf/zeroconf/__init__.py", line 1221 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x000070001eeb8000 (most recent call first):
  File "/Applications/Ultimaker Cura.app/Contents/MacOS/plugins/plugins/USBPrinting/USBPrinterOutputDeviceManager.py", line 87 in _updateThread
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 870 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x000070001deb5000 (most recent call first):
  File "/Applications/Ultimaker Cura.app/Contents/MacOS/plugins/plugins/RemovableDriveOutputDevice/RemovableDrivePlugin.py", line 61 in _updateThread
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 870 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x000070001ce2f000 (most recent call first):
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 306 in wait
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/site-packages/zeroconf/__init__.py", line 2117 in wait
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/site-packages/zeroconf/__init__.py", line 1434 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x000070001be2c000 (most recent call first):
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 306 in wait
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 558 in wait
  File "/Applications/Ultimaker Cura.app/Contents/MacOS/plugins/plugins/UM3NetworkPrinting/src/Network/ZeroConfClient.py", line 81 in _handleOnServiceChangedRequests
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 870 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x000070001ae29000 (most recent call first):
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 306 in wait
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/site-packages/zeroconf/__init__.py", line 2117 in wait
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/site-packages/zeroconf/__init__.py", line 1262 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x0000700019e26000 (most recent call first):
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/site-packages/zeroconf/__init__.py", line 1183 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x0000700018da0000 (most recent call first):
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/Backend/Backend.py", line 165 in _storeStderrToLogThread
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 870 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x0000700017d9d000 (most recent call first):
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/Backend/Backend.py", line 153 in _storeOutputToLogThread
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 870 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x00007000167f9000 (most recent call first):
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 302 in wait
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 433 in acquire
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/JobQueue.py", line 98 in _nextJob
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/JobQueue.py", line 124 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x00007000157f6000 (most recent call first):
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 302 in wait
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 433 in acquire
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/JobQueue.py", line 98 in _nextJob
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/JobQueue.py", line 124 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x00007000147f3000 (most recent call first):
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 302 in wait
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 433 in acquire
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/JobQueue.py", line 98 in _nextJob
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/JobQueue.py", line 124 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x00007000137f0000 (most recent call first):
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 302 in wait
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 433 in acquire
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/JobQueue.py", line 98 in _nextJob
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/JobQueue.py", line 124 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x00007000127ed000 (most recent call first):
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 302 in wait
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 433 in acquire
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/JobQueue.py", line 98 in _nextJob
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/JobQueue.py", line 124 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x00007000117ea000 (most recent call first):
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 302 in wait
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 433 in acquire
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/JobQueue.py", line 98 in _nextJob
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/JobQueue.py", line 124 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x00007000107e7000 (most recent call first):
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 302 in wait
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 433 in acquire
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/JobQueue.py", line 98 in _nextJob
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/JobQueue.py", line 124 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Thread 0x000070000f7e4000 (most recent call first):
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 302 in wait
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 433 in acquire
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/JobQueue.py", line 98 in _nextJob
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/JobQueue.py", line 124 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 932 in _bootstrap_inner
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/threading.py", line 890 in _bootstrap

Current thread 0x0000000115851dc0 (most recent call first):
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/cura/CrashHandler.py", line 396 in _logInfoWidget
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/cura/CrashHandler.py", line 182 in _createDialog
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/cura/CrashHandler.py", line 86 in __init__
  File "/Users/ultimaker/build/Cura/4.9/build/inst/bin/cura_app.py", line 167 in exceptHook
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/cura/API/Account.py", line 184 in _onLoginStateChanged
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/Signal.py", line 332 in __performEmit
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/Event.py", line 218 in call
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/Qt/QtApplication.py", line 469 in event
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/cura/CuraApplication.py", line 1085 in event
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/UM/Qt/QtApplication.py", line 383 in exec_
  File "/Users/ultimaker/build/Cura/4.9/build/inst/lib/python3.8/site-packages/cura/CuraApplication.py", line 862 in run
  File "/Users/ultimaker/build/Cura/4.9/build/inst/bin/cura_app.py", line 241 in <module>
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/site-packages/cx_Freeze/initscripts/Console.py", line 36 in run
  File "/Users/ultimaker/build/env/4.9/install/lib/python3.8/site-packages/cx_Freeze/initscripts/__startup__.py", line 74 in run

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