[ultimaker 3 bowden tube issue]

the bowden tube and the collet have both been replaced and it contines  to do it

[ultimaker 3 bowden tube issue]

hi

 

we have been having an issue where the printcore 1 bowden tube is being pulled out from the back of the printer during printing

this has been happening  over a few weeks it continues to feed filament upto a point then the print will stop

 

thanks