[Platform not lifting when starting job (Ultimaker 2)]

Unfortunately it is a confidential architectural model (Perhaps I shouldnt have started off with something hard)..

I used USB printing, I didnt know that wasnt supported.  I can try via a SD card, 

 

Thanks, that gives me something to try!

I will try test file, and then try printing it via the card.

[Platform not lifting when starting job (Ultimaker 2)]

Hi guys, the office I work for has an Ultimaker 2 and it hasnt been used for a few years.    As far as I know it was working the last time it was used.

 

So I downloaded the latest cura, updated the firmware and created a job.

When starting the job though, it doesnt raise the platform, it just starts going through the motions with the platform at the bottom..

I have run a platform calibration, the platform works fine.   Any ideas?