Hey! I've purchased a used UM2E+
I connected it via USB, did build plate leveling. Started a test print with Cura 4.7, the nozzle hit the build plate metal clips, aborted print.
Updated Cura to version 5.7, factory reset the printer, updated the printer firmware via Cura, the printer firmware updated to V: _3.3.0ex
Tried to test print again, nozzle still hitting the build plate metal clip.
I did the build plate leveling again.
In machine settings I set the printer X width and Y depth to 200.0mm
There were some pre-existing G-codes in machine settings which are pasted below:
Start G-Code
G0 F3000 Y50 ;avoid prime blob
END G CODE
;Version _2.6 of the firmware can abort the print too early if the file ends
;too soon. However if the file hasn't ended yet because there are comments at
;the end of the file, it won't abort yet. Therefore we have to put at least 512
;bytes at the end of the g-code so that the file is not yet finished by the
;time that the motion planner gets flushed. With firmware version _3.3 this
;should be fixed, so this comment wouldn't be necessary any more. Now we have
;to pad this text to make precisely 512 bytes.
I've removed these G-Codes and the problem persisted.
Otherwise the machine seems to work fine, fans are running, material extrudes, build plate and print head moves normally, etc.
What steps should I take remove this issue?
I have only tried to print via USB, I am yet to get myself an SD card.
I've attached screenshots of machine settings.
Thank you in advance!