[Ultimaker Original + been waiting for almost 2 months!]

I've received mine this morning and everything seems to be there! :grin:

 

[Ultimaker Original + been waiting for almost 2 months!]

Mine only does Geldermalsen --> Amersfoort --> Amsterdam...

I hope they won't charge you for an ultimate weekend in disneyland paris...

 

[Ultimaker Original + been waiting for almost 2 months!]

@Sander, maybe it would be wise to change the status code from 'ready' to 'pending'.

A lot of people (me included) don't understand the 'ready' status.

 

[Ultimaker Original + been waiting for almost 2 months!]

@SandervG, I did not mean any shipment priority. What I was trying to say was that the focus on international growth was larger than the focus to get the supply chain in order.

@gizmo999, I also received tracking info on my order. So it's just in time to build an Ultimaker before Christmas

Hope to join more constructive topics on this forum in the near feature

 

[Ultimaker Original + been waiting for almost 2 months!]

Seems that serving US contracts is more important than serving local customers who have paid already...

 

[Ultimaker Original + been waiting for almost 2 months!]

@Toolz, unfortunately not.

This entire lead time occurred because some items were not in stock.

This means we could continue to build Ultimakers (at full speed), or ship out spare parts (when those items were involved).

Now that we have them in stock again you can imagine what a big pile of orders they have to process.

Because we don't want to create wrong expectations by saying, it will be shipped Tuesday and eventually it is being shipped Thursday we agreed on what batch is going to be send what week.

I double checked and I got the confirmation it really is going to be shipped that week, so this should be the last time you are being told so.

 

Hello Sander,

Thursday already passed and I still haven't seen any change in my orderstatus or received any shipping confirmation.

It seems the 'next week' scenario is happening right now. Could you provide me with an eta, before I get the feeling I'm ordering a machine from a company like makibox?

Regards, Maurice

 

[Ultimaker Original + been waiting for almost 2 months!]

Hello Sander,

Thank for the swift response. Is it possible to be somewhat more precise?

I'm trying not to be nagging, but I've seen and heard the 'next week' thing already several times...

 

[Ultimaker Original + been waiting for almost 2 months!]

Also sorry for my dutch.

Could you also shine some light on my order?

And do you do that on the morning of the 4th or the 5th of December?

 

[Ultimaker Original + been waiting for almost 2 months!]

Hier idem. Al 2x gebeld en toezeggingen gehad voor vorige week en begin deze week...

Ordernummer: R124651526