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SandervG

Team Ultimaker & Admin
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SandervG last won the day on February 3

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About SandervG

  • Birthday 06/11/1985

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  1. Hi @LePaul, thank you for your message and for lobbying for the Ultimaker S5! Printer one only has troubles with PVA, or also other materials? Do you preserve the PVA in anyway, either prior or during printing? Printer two; did you try different types of filament? (Old?) and new? Could you perhaps share a picture of your feeder, potentially with the cover off if you mention you had it off before? I'm not sure what I would be looking for, but perhaps something catches our eye. Thanks!
  2. @ravensun, this is a thread out of 2012. Please find a more relevant thread or create a new one. Thank you!
  3. Hi @ggaiato, thank you for your interest. We just published a blog about it, with a link to the recording. You can find it via this link. @yellowshark, you are right. We are currently using fields provided by gotowebinar. Once we have our own signup form we can dictate the industries, and additive manufacturing will most likely be one of them! 🙂
  4. Get in touch with 3DGBIRE, they should be able to help you out 🙂 Good luck!
  5. https://ultimaker.com/en/resources/52500-check-for-play-on-axles
  6. And your first fail seems to happen due to the material not sticking to the build plate. Which material are you printing with? With most materials it is recommended to use an adhesive like a glue stick. Also make sure your build plate is clean before you start (no dust and no grease). The second fail seems to have happened because of under extrusion. Make sure your feeder at the back is at the right tension, there is a indicator on the side. It should be in the middle. It could also be that the feeder has not been cleaned in a long time and needs to be cleaned. There is a bolt with teeth in there, pushing the filament upwards. If there is a lot of residue in between those teeth it can not grip well and will give under extrusion as a result. Here are some resources on how to clean them: https://ultimaker.com/en/resources/52504-clean-the-feeders
  7. Hi @patsy30, good day! I was wondering if you've sold the Ultimaker or if it was still available? If sold, could you update the tag to 'SOLD'? Thanks!
  8. Thank you for the heads-up. It seems to work for me now. Did it get back up for you in the meantime too?
  9. Luckily we have more intel than only this community to base that assumption on. Obviously we are relying on feedback we get from our customers and our partners / resellers, and if it is not reported we don't know (besides the testing and continuous printing we do ourselves). 3: You stopped using the Ultimaker S5 Pro Bundle because of this reason? Like I said we are working on optimizing the prime sequence to reduce the chances of this happening again. But until then, although an inconvenience, it shouldn't be a reason to stop using the Pro Bundle. Thank you for your feedback, I will share this back to our product experts to document.
  10. Hi, thank you for sharing your experiences here. After reading your post yesterday I checked in with our product experts to get a feel for the frequency that this can happen and the severity of it when it does. I understood that it could happen quite rarely. Explains why there are 'only' 1 or 2 other reports here, and not more. (Obviously, 1 or 2 occurrences should be considered too much for any issue that exists). Luckily, the shouldn't result in any large or potentially damaging issues. As a fix, we are improving the priming sequence and in the near future it will prime less, which should prevent this from happening again. For the time being, I would suggest to keep an occasional eye on it and remove the strands when you see it. Our apologies for the inconvenience.
  11. @Robot_Rob should be able to send them, I don't have any attachments stored. The initial message had too many attachments too approve, so I had to remove (which seemed like) the most generic ones. Apologies for the inconvenience.
  12. Hello, you are responding to quite an old thread, with a lot of information that is not relevant/up to date anymore. I would recommend to write a new thread about your issue if you are looking for some help/tips. Thank you!
  13. What @ctbeke said, and either him or @maht would probably be the best people to talk to regarding feedback on our software products.
  14. Hello! Each month we're hosting a new webinar. In February we will take a closer look at some well-known manufacturers and dissect how they use and benefit from 3D printing. Doing so we'll discover 4 trends that are paving the way toward distributed manufacturing, which we feel, is where we should all be heading. In this 50-minute webinar you will learn: What questions do our Application Engineers ask when helping OEM customers to find 3D printing opportunities Which digital technology is enabling a whole new category of 3D printed tools How we believe 3D printing technology will drive manufacturing efficiencies in the near future And much more. So join our 3D printing expert Matt Griffin on Wednesday, February 19th 2020 as he speaks to our Application Engineer manager, Peter Overgaauw. And as always, during the webinar you can live chat with us and have your questions answered in a live Q&A! Sign up now and save your seat via this link. See you there! 🙂
  15. I think your appreciation is noticed! 😉 Thank you!
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