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lionel-foo

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Posts posted by lionel-foo

  1. I have a heated bed problem that lasted for months. In the first few months of printing, the heated would stop heating mid print and cause a disaster of material clog in the nozzle. Now, the heated wont even raise its temperature. There is no error shown so im assuming the temperature sensor to the bed is fine. However, the heating element is missing. I can print on a cold bed but its better to fix it. I have done some investigations of my own and i found out that once i start to increase the bed temperature manually, the pcb board Q1 will light up in red. Is that normal? Is the problem at the heated bed end or pcb end or wire itself? Its difficult for me to conclude.

     

  2. When I was printing overnight on my Ultimaker 2, I was shocked to see material clogged within the extruder housing. I realized that the massive clog was due to heated bed losing connection and affecting the print. I proceeded on to remove the fans to clear the clog around the nozzle. However, the material has already hardened around the 2 wires that are providing heat for the nozzle. I have managed to clear most of the clog but it seems that the wires have already burnt and broken off. There are still excessive wire fragments still trapped together with some hardened material within the wire inlet for the nozzle. I have attached some pictures to illustrate my problem.

    https://www.dropbox.com/s/trdh2xxadc9m8ow/IMG_1607.JPG

    https://www.dropbox.com/s/p6lj7vjwln6z5h7/IMG_1608.JPG

    https://www.dropbox.com/s/4tlvvf5wx5dlazu/IMG_1609.JPG

    https://www.dropbox.com/s/mk8t2m6d9sra903/IMG_1610.JPG

    https://www.dropbox.com/s/zlljsp9gltdv61d/IMG_1611.JPG

    Hopefully someone can help me out as i urgently need to start printing. :)

     

  3. Hi, I just got my hands on a UM2 and im very satisfied with the performance. However, there were 2 ABS filaments short when the UM2 arrived.

    Additionally, on 30 April i ordered an additional 4 rolls of PLA filament. May i know how long is the lead time of the filaments?

    My order numbers are https://www.ultimaker.com/orders/R525107766 and https://www.ultimaker.com/orders/R882412551. Thanks for helping me look into it as i need the filaments urgently.

    Regards

    Lionel

     

  4. I will pass it on to our sales team, who will get in touch with you.

    Thank you !

    ok until now i havent recieved any news about the change in address. I have checked my account and it still states the wrong address. Additionally, could i have an idea on when will my order arrives? Thanks.

     

  5. How can i change my delivery address because i have just changed office location? I tried email to support but to no avail. my order number is R882412551. In case you need, my new office address is 18 Boon Lay Way #07-101 Singapore 609966. Thanks.

     

  6. Hi Sander, I would like to check on the estimated delivery date of my order R882412551. As im shifting office soon, would it be possible to change the delivery address if the delivery arrives after i have already shifted? Additionally, will there be tracking information for us to monitor the delivery? Thanks.

    Lionel

     

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