We received our new Ultimaker 2 last week and have been having a few quality issues that I'm hoping someone might be able to help us with. We are new to 3D printing so apologies in advance for any obvious oversight!
Our first print was an Ultimaker robot and we noticed that the print quality on the right side of the robot was noticeably worse than the left. The small details such as the ear area and hand were lumpy.
We adjusted the print setting and tried a better quality print. Again, although the overall quality of the robot appeared to be better, the right hand side was still worse than the left. We tried to print a robot using the far right of the print bed to see if this made the whole robot worse but it was again localised to the right ear and hand areas and the rest of the robot was a comparable quality to the proceeding ones. We then flipped the robot around in Cura (facing backwards) to see if the error was translating the model to the print, however the issues remained on the right hand side of the print (the robot's left ear came out messed up that time - see robot 4)
Can anyone suggest what may be causing this and what we can try to remedy it?
Thanks in advance,