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neredera

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    UM2 - Broken Nozzle - UM Support

    in UltiMaker 3D printers

    Posted

    Hi

    What is the best way to contact Ultimaker?

    I've broken the nozzle of my Ultimaker 2 accidentially while trying to clean it (it is now a 1.5mm nozzle...) as it was clogged after standing some time hot with ABS.

     

    So, I need a new nozzle/hotend.

    I've created a ticket on http://support.ultimaker.com/%204%20days%20ago,%20but%20got%20no%20answer.

    There are no replacements parts for the UM2 in the shop, so I cannot directly order it.

    Regards

    Neredera

     

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