Illuminarti,
Thank you for the response! I installed everything properly and got Pronterface up and running. You are correct. No matter where the printhead is located, it says that the endstops are hit if I try to move the head in the +Y or -X. Also, homing the X-axis individually causes the head to move only about a half inch in the +X direction, and homing the Y-axis only moves about a half inch in the -Y direction, as it was doing when selecting home head on the printer itself. Z-axis is working just fine.
Now for a new aspect of the issue, if I home the head in the X-direction and then move the printhead 3 units in the +X direction, then I can move the head 3 units back in the -X direction. Same thing with the Y-axis. So however many spaces I move in the directions that are working, I can manually move the head back those same number of spaces once the head has been homed. However I cannot move past the point in the -X or +Y direction from where it started. This only occurs once I have homed the head, before that, it just gave me the "endstop hit" message. This is an issue though since homing the head does not put the head back in the home position, just moves it in the -Y and +X directions.
I hope this all makes sense. I am trying to include as much info as possible.
How would you propose going about fixing these problems?
My company is located out of Glen Burnie, MD. I would rather fix this in-house if possible because we are trying to get some prototypes made, but I don't want to do anything that might void a warranty or such.
Again, thanks for the help so far. This is actually a very nifty tool to use.