SandervG,
Thank you for the response. I think its pretty clear that you guys make a killer product, which is why I did not go anywhere else.
My main issue (and it seems a few others here on the site) is the communication. Instead of saying its shipping "soon" please tell me its going to be delayed due to a supplier or even just say its delayed, honestly anything other than "its shipping soon" would be way better. Make a forum post about it, make a mass update to the orders of everyone from X date to Y date.
I work in IT and I know very well what its like to be understaffed and over whelmed, but a lot of that work load could have been reduced by having a forum post, a notification on the main product page site, email to all orders during a time range etc.
Not trying to be a PITA or anything like that just trying to shed some light on how this situation was handled and maybe how it could be improved in the future.
Thanks,
Dylan