Like many other people in this forum i recently ordered my Ultimaker 2 and am waiting for the delivery.
I can only hope that it will not take the full 4-6 Weeks...
So just for future reference I will keep track of the order process in this thread:
Ultimaker 2 ordered from Germany.
Order date: 11/17/2014
Paid: 11/18 (Money arrived on 11/20)
First ticket because I screwed up my email address in my first order:
11/19 12:02 PM -> 1:28 PM
Answered after just 1 1/2 hours(!!!) and the problem was solved really quick. I had created a new account with my real email address and the order was connected to the new account. Thanks for the great and fast support
At that point I received the order confirmation mail which said
At that point I had already read the FAQ and found out about the estimated 4-6 Weeks lead time.
So who should I trust? As many people already pointed out, during the order and on the ultimaker homepage the long delivery time is mentioned nowhere. The only information you get about the delivery time is in the confirmation mail. So is that information wrong?
What I would be really interested to know is if there is currently a difference between the US and EU delivery time. The FAQ doesn't differ between those. That is why my hopes for the 5 days are still up
Second Ticket asking for the current lead time for my order.
11/24 3:35 PM
As there are a few projects involving several other people that are basically waiting for the UM2 to arrive, it would be great to be able to plan ahead. So even if the delivery time will be 4 Weeks, I would at least like to know the estimated date to be able to plan ahead.
As I am used to delivery times of 1-2 Weeks I did not plan to wait for over a month, so some rescheduling has to be done :wacko:
Sadly that second ticket was not answered yet.
(last update 11/25 8PM)
As I said in the beginning, I don't want to rush anything or anyone. I just like the idea of sharing our experiences, now that the delivery time seems to change every few days.
Greetings from Dortmund in Germany