Lonelyalien

Hi since a few weeks we have been using an ultimaker 2 after a year of pain with the makerbot 5th gen. I want to start out with saying that the Ultimaker is an awesome printer. Nevertheless, we've come across a minor, but still significant issue that should be fixable: When printing, the z-axis gets sheared a couple degrees over the x-axis towards the y axis. I printed this simple Arduino case to illustrate the problem. When you compare it to the graph paper, you can see the print is not straight. Also if we turn over the top part and place it on the bottom part, the don't match really well. Does anyone else experience this? Hope to resolve this issue as soon as possible! Thanks in advance.