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For about 15 months we were very happy with our Ultimaker2 printer, and amazed by the quality of the prints.
However, recently, it startet to make problems:
Sometimes the printtable moved down few cm during a print, with the print "hanging in the air" afterwards.
Sometimes, the table also moved very fast during init...
Very recently, also the y-axis started to make problems, with the printer suddenly making a larger step in Y, and the print afterwards "hanging in the air" again.
Today now, suddenly the extruder motor stopped working, and the controller-ic from extruder1 is getting very hot directly after poweron, independently wether the motor is connected or not.
Obviously, the controller board is broken :-)
How can one quickly get a new controller board, and is this maybe (after 15 months) still covered by warrenty ?
Would it otherwise make sense to try to change only the stepmotor ics (A4988) on the board ?
But so far i could find no vendor offering this chip with acceptable delivery times.
Any help or advice is very welcome, we need the printer back working as fast as possible :-)
stepper controller broken
in UltiMaker 3D printers
Posted
For about 15 months we were very happy with our Ultimaker2 printer, and amazed by the quality of the prints.
However, recently, it startet to make problems:
Sometimes the printtable moved down few cm during a print, with the print "hanging in the air" afterwards.
Sometimes, the table also moved very fast during init...
Very recently, also the y-axis started to make problems, with the printer suddenly making a larger step in Y, and the print afterwards "hanging in the air" again.
Today now, suddenly the extruder motor stopped working, and the controller-ic from extruder1 is getting very hot directly after poweron, independently wether the motor is connected or not.
Obviously, the controller board is broken :-)
How can one quickly get a new controller board, and is this maybe (after 15 months) still covered by warrenty ?
Would it otherwise make sense to try to change only the stepmotor ics (A4988) on the board ?
But so far i could find no vendor offering this chip with acceptable delivery times.
Any help or advice is very welcome, we need the printer back working as fast as possible :-)
Best regards,
Christian