Thune

Hi, I'm a teacher that has just started teaching a class in technology and just got my first 3D-printer ever. The 3D-printer is the Ultimaker 2 Go. Printing my first 5-6 prints worked out nicely (a pikachu and a dice), but then a problem accured :-/ The error message is "X or Y switch Broken". I have tried to follow the tips from https://ultimaker.com/en/resources/19487-x-or-y-switch-broken , but with no good result. When I try to move the printhead manually it flows fine in x-direction, but are stuck in y-direction. I have manually forced the head to the right back and choosen "home". This works fine, but when I start printing the y-axis is stuck after about 4-5 minutes. The printer continues to print at the same y-position but moves the x-axis (then I abort the print and the error message is shown). Please help! -Emil