[Print head always stops in the same position]

Thank you for your response.

I checked the settings, but "pause at height" is not activated. Do you have any other ideas?

[Print head always stops in the same position]

Good afternoon,

 

we are having the following problem with our Ultimaker 3:

Every time we print parts in a specific area of the build plate, the print head always stops at the same position (in the front, on the right-hand side) after having printed a few layers (approx. 10 layers).Our Ultimaker 3 will only print the parts, if they are placed on the build plate in a certain way, so that the position in which the print head would stop is avoided.

 

What's responsible for this error and how can we fix it?

 

Thank you in advance!