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GLIL

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    Error message on S5

    in UltiMaker 3D printers

    Posted · Edited by GLIL

    Hello,

    Since reinstalling Ultimaker Cura on a new computer, every time we run a print on our S5, we keep seeing the following message appear on the S5's display:

    "this file is made with an older version of ultimaker cura..." (there's more to the message, but you get the gist)

    We then have the choice of ignoring this or aborting the print.

     

    Any ideas what's going on, and how to get rid of this message?

    TIA

     

    EDIT: should have mentioned, we're on the latest version of Cura.

    Cant connect S5 to digital factory

    in UltiMaker Digital Factory

    Posted

    They/we do. I did an NSLOOKUP and the DNS server is definitely part of our AD domain. (I would ask our IT folks directly, but they typically aren't too keen on discussing anything specific about the network with anyone not in their department).

     

    It's worth noting my colleague had attempted setting up Digital Factory as well, but with our U3, and experienced similar issues, so it's not just our S5, which makes it seem more likely to be a network issue. FWIW

     

    Turns out the SSH/vi stuff is a little bit beyond me...

    Cant connect S5 to digital factory

    in UltiMaker Digital Factory

    Posted

    We're behind an institutional firewall, but there shouldn't be anything unusual in there specifically regarding Ultimaker... I have the printer directly connected via Ethernet to a laptop plugged into our network, and we're able to access other Ultimaker addresses via that laptop, so I don't believe anything is being actively blocked. I can check Internet adapter settings and such on the laptop if you have anything you'd suggest I look for.

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