[Please help me with Discov3ry]

hello all

i'm using Discov3ry with the ultimaker 2+ printer for the paste extrusion profile, but syringe in the discov3ry is not moving, even lead screw is moving but it is unable to push syringe upwards. require help asap

[I have a question while using the ultimaker2+]

When extracting substances, purge fast, or purge slow works well,. But when I try to extract them in a 3D structure, they do not work,,

The pictures above are purge fast(or slow) extraction pictures.

 

During purge fast(or slow), the rotating one(the red circled part) does not rotate during 3D structure extraction.

  

We are using the Discovery Extruder with an additional attachment.

 

 

please help me