BrianMaass

It is going to take a while for me to catch up on reading this whole thread, but I would like to add my +1 to everything rachael7 said from the start. Additionally, my organization is an academic medical center that is always a target for hackers. Our network people are focused on protecting patient privacy (and lives!), proprietary research data, and government mandates on top of all the usual business concerns. The process to even attach my printers to the local network is extensive. I may be able to dedicate a large amount of my time trying to convince them that there is enough "business value" to offset the additional risk of running everything through the cloud. I don't really see it though. I just want to know how many prints we did in the last month and get an idea of what they were. I will change my process and track that another way going forward, but I wish I had known it was going away before this months reports were due. A larger concern is the defensiveness and patronizing coming from Team UltiMaker on this thread. The people who take the time to bring things to your attention are your best customers. They are giving you free information and they want to continue being your partner. The ones you should have an attitude with are the ones that silently just buy from someone else.