Hi there, I am new here. My Ultimaker 2+ Connect stopped working. During quite a large print, the print head got clogged with filament.
From that moment it couldn't heat up the nozzle anymore. So I put apart the fans and used a heat gun to remove all filament. But didn't get it to work. The touchscreen is still working, but I can't move the build plate using the touch screen. Also when I start the printer, normally the build plate moves up and down a bit, but that's not working either.
In the mean time I've tried a lot of things: checked connections at the main board and build plate, replaced the heater+cable, replaced the nozzle, hot end isolator, TFM isolator coupler and heaterblock, reset to factory settings, updated to current firmware again (1.5.2). But no changes.
Only this morning; I turned on the power again, and the printer worked for about 2 minutes. I was able to move the build plate with the touchscreen and heat up the nozzle, but then it suddenly stopped working again. By restarting the printer I can't get it to work for a few minutes again. No error codes. I've added the log.
Hopefully you guys have any suggestions what I can do?
UM2C_Ultimaker-2C-529F_v1.5.2_2023-06-14_14-35.zip