Good to hear, and hope this helps resolve the issue.
A side note that may be of interest too, since our printer has the dongle setup on it, I contacted Ultimaker for further instructions of how to recover the firmware with that setup, per their instructions, and they gave us the image file for version 8.2, which was the only version it would attempt to reinstall.
The website that details the instructions for recovering the firmware had the older firmware listed (v7.3.1), which is what was shipped on the printer if I am not mistaken. This version made no attempt to reinstall the firmware.